Abstract
The importance of solar electrification cannot be overemphasized because of its enormous
contributions to clean energy supply. However, several problems that affect its use exist. Thus,
this paper examined the factors affecting solar energy satisfaction among households in
Maiduguri, Borno State, Nigeria. The study utilized mainly 109 primary data obtained through
snowball sampling technique and applied pie charts and a binary logistic regression model as
tools for analyses. Results showed that about 85% of those using solar energy had encountered
one problem or the other. About 76.9% lacked proper guidance by their solar installers on how to
maintain it, 21.3% bought equipment with defects, 84.3% had no technical know-how on
maintaining it, while 53.7% complained of the inefficiency of the already installed energy capacity.
On the extent of households' problems, all the variables were positive although buying a piece of
defective equipment and the already installed capacity's inefficiency was significant at p< 0.001.
In comparison, lack of proper guidance by the solar power installers and lack of technical knowhow
on the consumers' part on maintaining their solar equipment were both significant at p<0.05.
In conclusion, the elasticity of the coefficient shows that a unit increase in defective equipment
affected the consumers much more than the other problems. The study recommends that awareness
should be created on the part of the consumers about the right place to buy their solar equipment
and on how to maintain it. On the part of the installers, government and NGOs should make
provisions for programs that provide skill acquisition on solar energy installation.
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